Crossroads Crime & Trauma Scene Cleaning is a Christian family owned business. We started our own company in 2004, after working for someone else, with the vision of making a difference in the treatment of families and individuals who have just undergone a life altering experience, whether it is a homicide, assault, suicide, accident, medical situation, or a decomposed body.
When you call Crossroads Crime & Trauma Scene Cleaning to respond to a crime or trauma scene for cleanup, you speak directly to the owners, the phone does not ring to a call center. Not only do we actually answer our own phones, we personally respond to each job.
The word Crossroads means ‘a time when an important decision must be made’. When tragedy happens, people are at a crossroads both mentally and spiritually, but also physically and financially.
“Stand at the crossroads and look; ask for the ancient paths, and where the good way is, and walk in it, and you will find rest for your souls” Jer. 6:16
Through our years of experience, we have cleaned and decontaminated hundreds of different death and trauma scene scenarios, and continue to meet each obstacle presented and surpass all expectations in each case.
Although the potential for diseases and blood borne pathogens are present in the biohazard material found at death or trauma scenes; we are empathetic and understand that the main reason we are called for cleanups is the tremendous emotional and physical burden that a family would have to deal with themselves.
Crossroads doesn’t try to look or act like a big company, because we like the personal touch. It’s who we are. Because of our deep commitment to Him, you can feel rest assured that you are in His grace and you will be cared for. We are compassionate to our clients’ needs and have numerous resources.
We also don’t have to charge outrageous fees for our services. This is not rocket science, and all the big words and scare tactics used in some contracts do not justify overcharging the customer.
We are simple, fair, honest people who want to treat others likewise.
Both proud to be native Texans, Dale and Barbara Rollins continue to live in the Dallas-Fort Worth area and have been married for over 30 years. Hobbies they both enjoy include woodworking, gardening and restoring old homes.
Dale and Barbara started in this industry in 2000, and subsequently saw that the mental and emotional needs of survivors were not being addressed. After establishing Crossroads in 2004, they set out to personalize a somewhat cold and clinical business by putting names and faces to those involved in traumatic situations. These philosophies have led to the 2012 recognition award from the Crime Victims Council of Dallas County.
The Rollins’ are involved with Victim Relief Ministries, became Certified Crisis Responders, and have had grief counseling classes. They volunteer for the Dallas Police Department, United Search and Rescue, and attend numerous Crime Victims’ Rights and Awareness events. Dale also has a law enforcement background.