Our Clients' Comments

The Crossroads team arrived within an hour to the scene of a death. They were extremely professional and prepared with all the necessary equipment and chemicals and biohazard suits. Our tragedy involved gruesome details which they handled meticulously and with great sensitivity and experience and thoughtfulness. They took care of details I would never have thought of, and then they returned to check on things such as odor. They came back to show and explain things to an insurance adjuster. I could not have asked for more and feel so lucky that they were recommended. On top of all their professionalism, though, the main memory I have is how kind and considerate they were. RG
My brother was found dead in his home several days after his death. Our family was not only shocked by his death, but had to deal with the clean up of his home following this tragic event. I called Crossroads and Dale and his wife, Barbara, were there in less than an hour. They worked all day to remove all evidence of his death and did so with great compassion for my brother and our family. They were able to restore a sense of order for us in an otherwise chaotic situation and everyone in my family appreciated all that they did for us. Dale also called after the funeral to see how we were doing and to ask if there was anything they could do to assist us. I give them my highest recommendation. Charles J. Tinlin, County Judge, St. Johns County, FL
I have searched for the many different ways to convey how thankful I am for you. It doesn’t seem right to just say thank you. Your love and compassion is bound with strength like I’ve never seen before. What you experience from day to day is without a doubt an amazing thing and you help so many by your testimony. I believe you are angels sent to take care of people in their darkest hour. I thank God for you every day!! CW, Roanoke, TX
Extremely Satisfied! We had an issue with a foul odor in the attic of our dental practice and as you know, it is imperative that a medical facility be impeccably clean and sanitary for the patients. Two pest control companies came out with no plausible results. We ended up having to shut down our practice for over a week at the inconvenience of our patients. After much research, I found Dale and Crossroads. They came out within an hour of my phone call and the problem had been located and remedied by that afternoon. We had patients back on the schedule and in the chairs at 8am the next morning! They are extremely professional, courteous and conscious of the environment in which they are working. Thank you so much Crossroads! SD
I bought a house recently that, after taking ownership, had a VERY serious odor. I was told by the Seller’s Realtor that the house had been closed up for 6 months and the former tenant was a ‘light’ smoker. The house smelled so foul I couldn’t move in. I paid 2 different companies to get the smell out of the house. It was ‘better’, but still smelled like something had died. Initially I thought a crime scene company was a little strange, but I had tried everything and everyone else and still the horrible foul odor. Not to mention that I am extremely allergic to practically everything, especially smoke. Dale and Barb came, treated the cigarette smoke, plus Dale discovered the 2nd company who came to ‘deep’ clean had left 7 cups full of white vinegar on all my high up ledges that I didn’t know about. Had it not been for Crossroads, I can only imagine how much more I would have spent on getting the vinegar odor out that I didn’t know about. It was worth ten times more than I paid! Highly recommend. EP, Dallas, TX
These folks went over and above the guide lines of business. They not only took control of the scene for clean up and removal, they stayed with the job until all loose ends were taken care of. After the remains were cleaned up, it was discovered there was a cat (pet) still in the house. Dale went by every other day to feed and water the animal until we could get back to the house to retrieve it. This poor animal was not use to people and would hide every time someone came in, so it had to be trapped. To find a trap, get it to the scene, catch the cat and come back to remove the animal took several weeks, and during all this time, both Dale and Barbara patiently went by and made sure it had food and water. We live in Waco, they live in Duncanville, and the house was in North Dallas. Now I don’t know too many people that would go out of their way to do such a favor. But it shows me that they are not only responsible people but very caring. They get five stars from me. Jackie Musick, Valley Mills, TX
I highly recommend Crossroads. Dale came in and took care of everything. Thank you so much Dale! Lisa
Thank you for your Christian caring and showing a glimpse of Jesus’ love. MK, Desoto, TX
Excellent work. We had a mysterious skunk odor in a newly constructed home and we could not get it out. Crossroads came out and found the offending dead skunk (built into a wall of the home) and then totally removed the smell. Highly recommended for any odor removal or mystery problem. Rob
They were recommended to my family by the police department victim assistance officer. Crossroads was there within an hour. They were the sweetest, most discreet help we could have prayed for. They helped prevent my 76 year old mother from experiencing any more trauma than she had already seen. I hate to be too gushy, but I can’t say enough positive things about them. They had to work very, very hard and were very thorough yet just incredibly sweet. RR-5, Grand Prairie, TX
Words cannot express the gratitude I felt to not only meet such incredible people, but to have them help us through a tough time in a professional and caring manner. Dale and Barbara went above and beyond to address our questions and needs, and who also did a wonderful job cleaning our home. In fact, we initially dealt with another company who expressed zero care or concern, and whose bottom line was money alone. We were so pleased to have the police dept refer Crossroads to us, and we will refer them to anyone who might need such services in the future. Nichole
These people are above and beyond ratings. My family lives in Ohio and to be able to trust someone in Texas and in our time of need was very reassuring. They picked me up at the airport which was at least 65 miles away, fed me and offered any help and assistance that I might need during my stay. If I ever needed anything, Dale and Barbara Rollins were the right people to go to. They have a ton of connections, and can get you to the right person and a person you can trust. This is very reassuring since it could be very easy to take advantage of a family in crisis and a family that lives out of state. I can’t tell you how much they have helped us. These are exceptional people. LC, Sylvania, OH
Crossroads was very responsive to our call and did an excellent job with the clean up that was necessary, making sure that the job was done to our satisfaction. Very nice people to work with. JD, Irving, TX
Compassion in crisis….definitely lives up to the slogan. Highly recommended company! MM-24, Plano, TX
At a very difficult time for my brother and I, they truly were a blessing. Dale and Barbara were the answer to prayers we had not even been able to pray yet. Our father had already been dead for many days when he was found and we were notified. They met us at his house and were so professional and helpful. My brother and I were so shocked by the whole situation and they were able to answer questions and offer assistance in everything. We never would have imagined needing a service like this, but we are so thankful that they were the ones that came to our rescue! Thank You!!! RJALVP, Blanco, TX
Very caring and compassionate. Dale and Barbara helped my family and I during the most difficult time of our lives. My step dad committed suicide in his and my mom’s room. We were devastated and shocked. This is something that no one ever thinks they will go through and if it ever happens you really don’t know where to turn. Someone at the police department recommended Crossroads. They were so very kind and understanding to our needs. Even after the job was completed they called to check on us and to offer any additional help coping with our loss. They cleaned up everything and prayed with us about what had happened. They really helped to make the house I grew up in feel normal and not scary. I highly recommend their services! JA, Desoto, TX
My children’s father was found dead from a stroke and had been in the house for several days. We called Barbara & Dale and they left the Haltom City area that had been hit by a tornado and came to help us. They cleaned up the room he was in and when we didn’t know how we were going to pay for the services, they were very giving. They prayed with my children and me and made the first ordeal we had to tackle much easier on everyone. I will never forget just how wonderful these two people are and how they made a horrible situation easier. Thank you both from me and my family. DL, Garland, TX
There are angels here on earth! Being the only child of a single father’s suicide was so difficult for me. I knew that I couldn’t go into the same room where my father died. Dale and Barbara were called to the scene and handled EVERYTHING for me. I never had to see or experience any bad memories that I wouldn’t be able to get out of my mind. On the phone with me until midnight, they went through everything for me WITH TOTAL TRUST! They also found some very important paperwork for me that I needed for the funeral. They told me they felt honored to do this for me. What people say that, other than angels? It is hard to refer this couple to anyone, because you pray that you would never have to use them or know someone that would need to use them. But I hope this helps anyone who is looking for their service. I pray for you if you need them. DON’T LOOK ANY FURTHER – THESE ARE THE PEOPLE TO USE!! User-31, Denton, TX
We had such a traumatic experience in our family, and couldn’t have imagined that a team whose job is so inconceivably difficult could have been compassionate, genuinely concerned people. If you are reading this review, I am sorry for the event that has brought you here, but know that our choice to use Crossroads completely set the tone for how we were able to address this awful part of our tremendous loss with a peace that we could not have expected. Dale and Barbara’s caring and gentle nature helped us see that healing would eventually come, and to understand that even in the most inexplicable circumstances there will be healing at the end of the grief and pain. User3, Cleburne, TX
As a deputy Sheriff, I came in contact recently with Dale and Barbara at the scene of a teenage suicide. They were very professional, sincere people who care just as much about helping the family emotionally as they do their job. They are great Christians who do a difficult job, and do it with great compassion. I highly recommend their services. CC-2, McKinney, TX
Thank you so much for being so thoughtful and courteous in our family’s time of sorrow. God bless you in what you do and the service you provide. SJ, Waxahachie, TX

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We are here to serve you

Our Objectives For Each Job

  • Ease physical and mental stress
  • Properly clean and decontaminate affected area(s)
  • Charge fair and reasonable rates
  • Provide additional resources if needed

Some of the cities we serve

Crime and Trauma Scene Cleaning throughout this area of North Texas 

Arlington, Carrollton, Cleburne, Commerce, Corsicana, Dallas, Decatur, Denison, Denton, DeSoto, Duncanville, Farmers Branch, Frisco, Fort Worth, Gainesville, Garland, Granbury, Grand Prairie, Greenville, Hillsboro, Irving, Kaufman, Lewisville, Mansfield, McKinney, Mesquite, Plano, Richardson , Rockwall, Sherman, Terrell, Waxahachie, Weatherford, Wills Point, Oak Cliff, DFW

Call us for blood spill cleanup, blood loss cleanup, decomposition cleanup, unattended death cleanup, murder scene cleaning, suicide scene cleaning, MRSA/staph decontamination and other accident, trauma, and crime scene cleaning involving bodily fluids, tear gas, fingerprint powder, etc. in residential homes, commercial properties, and vehicles.

Copyright © 2024 Crossroads Crime and Trauma Scene Cleaning. All Rights Reserved.

Family owned and operated LOCAL business.

Call 214.577.4551 (24hrs).

2470 Doreen St Ste B, Grand Prairie, Texas 75050 (by appointment only)

Mailing address - PO Box 381975, Duncanville, TX 75138